Entry Level IT Helpdesk jobs march 2020

IT help desk job description

- Answering inbound calls and messages from partners at any of our 36 workplaces across the country

- Basic PC investigating and remediation

- Setting up organization PCs with fundamental projects, programming, and wifi frameworks

- Performing infection filters varying on tainted PCs

- Installing/Adding system printers, drives, and refreshed programming and working frameworks

- Remoting on to organization PCs all through our branches to help varying

What you Bring :

- Strong specialized foundation including formal or casual preparing

- Familiarity with Windows working frameworks

- Great relational abilities as this is an assist work area with situating for all interior LGC representatives

- Extensive information on equipment, programming, servers, systems, and Microsoft Office programs

- End User Back-up understanding

What We Look For :

- Experience in a comparable position, formal preparing, or casual preparing with 1 - 2 years comparable exp.

- Technical degree or declaration liked

- Ability to work autonomously in an office-setting here at corporate

- Professional attitude and relational abilities

Helpdesk for Companies

OPTIMIZED MANAGEMENT
Remote - To manipulate computer systems and remote users, the most economical solution is to surely manage them through a selected application, which lets in you to do the most.

Patches: It is important for all corporations to put in force an powerful security strategy. Patch management is one in all the maximum essential elements of a a hit security strategy.

Backup - We monitor your backup so as not to fail, and we may encompass computerized backup routines for 1 or 1000 terminals, 1 or a hundred servers, your corporation handiest determines the maximum time to go back the backup.

Security - Patch, firewall, virus, preventive signals are monitored and implemented so that your agency does no longer take risks.

Warranties - In times when the gadget has full-size warranties, we are able to manipulate each assure for a better cost / benefit

Licenses - What are your software program assets, which licenses are missing, which licenses have expired, we control all the licenses essential for your business.

MONITORING

Alerts - Email Server, net page, space and the whole thing else that may be monitored and offer alerts to our call center might be implemented, whether in terminals, servers, network or third party services.

Equipment Withdrawal - How do you intend to withdraw your system from the business enterprise? Before being bought or transferred, all device facts must be erased, keeping off safety problems.
Remote solutions - Through Alerts, our technicians receive warnings and solve issues regularly by implementing remotely.

Looking for an exciting career path? Enter it help desk job description !